COVID-19 UPDATES. See updates here.

Common Market Updates (December 1, 2020)

Current Store Hours

8 am – 9 am High Risk Shopping Hour
9 am – 9 pm General Shopping Hours
8 am – 7 pm Café Hours

Steps for a Healthy Frederick

At The Common Market, we take the health and safety of our community seriously and strive to do more than just provide natural, affordable, and healthy food. We appreciate your loyalty and patronage during this time of uncertainty. As we all navigate through the current coronavirus (COVID-19) outbreak, we will continue to focus, as we always have, on our community’s health and wellness.

Serving our community is our top priority, and we will continue to maintain regular operations as long as it is considered safe. Precautionary steps have begun in our store  to prevent the spread of illness and ease the minds of our community. Here are some of the actions the Common Market has taken:

  • Increased cleaning and sanitation of the store, above CDC guidelines
  • Gloves available at the store entrance
  • Disinfectant wipes provided for cleaning cart and basket handles
  • Cashiers wipe down all station surfaces between customers when possible
  • Gloves and hand sanitizer are available at each register
  • Extra trash cans installed next to inner exit door for glove collection
  • Bulk ginger beer and kombucha kegs have been removed from the store (kombucha and ginger beer still available by the cup in the café)
  • Hot Bar, Salad Bar, and Olive Bar are closed with pre-packaged grab-n-go options available; following Frederick Health Department guidelines (updated Nov 27th)
  • Self-serve coffee station open and cleaned regularly
  • Reusable silverware and mugs removed from café area
  • Café seating removed in compliance with social distancing
  • Tester products have been removed from the Wellness Department
  • Community Room events and meetings have been cancelled through the end of 2020 (updated Nov 13th)
  • Handing out Bring-a-Bag tokens have been suspended, but we continue to make donations to organizations
  • Employees are encouraged to wash hands more frequently
  • Any employee who feels under the weather is encouraged to stay home, and we are offering extra PTO
  • Updated customer restrooms to automatic flushing valves as well as touch-less door handles
  • Limiting number of customers inside the store per state and county guidelines (updated Nov 18th)
  • As an extra layer of safety for you and our front end staff, we have installed plexiglass barriers at our registers and front service desk
  • To further encourage social distancing, we are marking most aisles to be one-way only.
  • As of April 10th, we now offer curbside pickup and delivery options!
  • Limiting number of customers waiting to enter the store to 20 (effective April 16th)
  • Face coverings are required for all employees and customers (effective April 18th)
  • As of June 1st, we will reopen Special Orders with some temporary terms and conditions.  Please visit the special orders page to learn more…
  • As of June 8th, reusable bags will be permitted in the store. We ask customers to keep bags in their cart during the checkout process (do not place on conveyor belt) and pack purchases in their reusable bags themselves.  Our staff will be happy to bag on your behalf in our recycled paper or plastic bags, should you prefer.
  • As of June 12th, customers are able to utilize scoop and gravity bins using provided bags OR your own reusable container. We ask customers to ensure any reusable containers brought into the Common Market are sanitized and clean.  Bulk water and bulk wellness will resume to normal operation as well. Bulk spices now available in self-serve and pre-packaged (updated Nov. 13th).
  • As of June 15th, 24 product hold and rain checks return!  See front service desk associate with any questions.
  • As of June 16th, we are back to our normal return policy! If you are not satisfied with any product, your money will be refunded when returned within 30 days from the date of purchase accompanied by your receipt. As usual, no returns on special order items we don’t usually stock, perishable or fresh items that are past their expiration date, significantly used wellness merchandise, and magazines.  For any questions, stop by the service desk or call 301-663-3416

Here to provide the healthy, natural, and sustainable products you love.
During this pandemic, we’re working hard to keep the Common Market shelves stocked with the products you love. Though certain items cannot be guaranteed to be in stock, we still have many of the staples you and your loved ones need during this time.

Our friendly staff are here with a smile on their face to help you in this time of need. We’re here to help keep the community healthy and are proud that you continually choose us for your grocery and household needs.  We will continue to take all the necessary steps to provide the community with the things they need and our staff with a safe place to work. As the situation evolves, and based upon availability, we will keep you updated on any changes or new developments. Again, we thank you for your loyalty and for choosing the Common Market.

 

COVID-19 Update December 1, 2020:

Last evening a positive case of COVID-19 was reported in the Meat & Seafood team at Rt. 85. The individual has been off property since Saturday and fellow employees in close contact have been tested and will remain in quarantine until their results are back. Common Market is continuing to follow all guidelines that have been set forth by the Health Department and CDC.

Disinfecting of each store continues to happen 3 days a week and will continue for the foreseeable future. As we take the necessary steps forward, as a company, to continue adhere to guidelines and set new standards for safety, we ask that all customers and staff continue to practice social distancing, wear your mask, and frequently wash your hands both in and out of Common Market stores.  Occupancy limits will continue to be maintained at or under State of Maryland guidelines; according to the Maryland Health Department, the best way to slow the spread of COVID-19 is through social distancing, meaning avoiding close contact with others.

We appreciate your understanding and support.  Stay safe,

Román Diaz, General Manager, and The Common Market Leadership Team

COVID-19 Update November 30, 2020:

Over the weekend, an employee from the Rt. 85 café tested positive for COVID-19.  This case is not linked to the 7th Street café case and is due to outside contact.  All employees in high to medium risk level were asked to get tested and quarantine until their results are returned.  The Rt. 85 café will operate from 10:00 am – 4:30 pm starting December 1 due to staffing availability.  The kitchen will be operating at minimum capacity and we apologize in advance to shoppers who may  find limited supply of their favorite café or Grab & Go items.  Thank you for your understanding.

Disinfecting of each store continues to happen 3 days a week and will continue for the foreseeable future. As we take the necessary steps forward, as a company, to continue adhere to guidelines and set new standards for safety, we ask that all customers and staff continue to practice social distancing, wear your mask, and frequently wash your hands both in and out of Common Market stores.  Occupancy limits will continue to be maintained at or under State of Maryland guidelines; according to the Maryland Health Department, the best way to slow the spread of COVID-19 is through social distancing, meaning avoiding close contact with others.

The Common Market will continue to put the safety of their staff and customers first and communicate openly and in a timely manner about any positive cases that have been confirmed.

We appreciate your understanding and support.  Stay safe,

Román Diaz, General Manager, and The Common Market Leadership Team

COVID-19 Update November 27, 2020:

On the evening of Tuesday, November 24, an employee from the 7th Street Café tested positive for COVID-19 and reported this case to Common Market’s HR team. During the evening and throughout the day on Wednesday, HR contacted those employees who were in contact with the positive case and asked them to please follow up with a medical professional. Out of an abundance of caution, the Café at 7th Street will be open for limited service until further notice.  The Sandwich, Juice, Smoothie, and Coffee bar will be closed.  Self-serve coffee, and grab and go items will continue to be available in the 7th Street café and adjacent refrigerator cases.

At the Rt. 85 location, the Hot Bar remains closed but the other café offerings are still available.

As a reminder, if you are experiencing any symptoms of COVID-19, including fever, dry cough, shortness of breath, both staff and customers are asked to please remain off property.  Curbside & Delivery shopping options continue to be available through the Common Market website: https://www.commonmarket.coop/shop/curbside-pickup-and-delivery/

Disinfecting of each store continues to happen 3 days a week and will continue for the foreseeable future. As we take the necessary steps forward, as a company, to continue adhere to guidelines and set new standards for safety, we ask that all customers and staff continue to practice social distancing, wear your mask, and frequently wash your hands both in and out of Common Market stores.  Occupancy limits will continue to be maintained at or under State of Maryland guidelines.

The Common Market will continue to put the safety of their staff and customers first and communicate openly and in a timely manner about any positive cases that have been confirmed.

We appreciate your understanding and support.  Stay safe,

Román Diaz, General Manager, and The Common Market Leadership Team

COVID-19 Update November 18, 2020:

Yesterday evening a second positive case of COVID-19 in our Rt. 85 was reported. This employee has had no contact with the first initial case at the Rt. 85 store and has remained off property since Friday, Nov. 13. The Frederick Health Department has been notified and contact tracing has been performed.  As the Common Market continues to address safety concerns and in following Governor Hogan ’s new mandates for Maryland, we are taking all necessary precautions to not only adhere to the guidelines but to do better. Effective today, November 18, all indoor and outdoor seating will be closed. This will allow for fewer customer touch points and will create an expanded breakroom for staff. Daily temperature taking and health monitoring among staff will begin this week. Disinfecting of each store continues to happen 3 days a week and will continue for the foreseeable future. As we take the necessary steps forward, as a company, to continue adhere to guidelines and set new standards for safety, we ask that all customers and staff continue to practice social distancing, wear your mask, and frequently wash your hands both in and out of Common Market stores. The Common Market is committed to remaining transparent in communication to customers and staff alike. As we head into the holiday season, we thank you and are grateful for your continued support!

Stay safe, Román and The Common Market Leadership Team

COVID-19 Update November 13, 2020:

As an update to the November 10 announcement below, and for transparency to both employees and the public, the Common Market Co-op has now confirmed four cases of COVID-19 in employees; three of whom work at the 7th Street store location, and one at the Rt. 85 location.  Three of the impacted employees have not been in stores since Saturday, November 7, and one has not been in the store since Monday, November 9.  The first case was confirmed in an employee who works on the administration team. The second case was confirmed in an employee who works in the 7th St. produce department. The third case was confirmed in an employee who works in the Rt. 85 grocery department.  The fourth case was confirmed in an employee who works in the 7th St. produce department.  The Frederick Health Department has been notified of these cases and is conducting its own contact tracing.   All infected employees are currently self-isolating and their conditions continue to improve.   

  

Out of an abundance of caution, other staff members working in close proximity of the infected employees have been asked to schedule a COVID-19 test immediately and are self-isolating.  None of these employees will be allowed to return to work until they have met all current CDC recommended health guidelines.   Of the quarantined employees, only one has had a positive result.  All other employees who have received their results have tested negative.  

 

The health and safety of our employees and our customers is of the utmost importance.  Since the beginning of the pandemic, the Common Market has invested significant staff time and money to closely monitor shopper traffic according to state guidelines, asked customers and staff to maintain at least 6 feet social distance, and strictly required all customers and staff to wear a facemask that fully covers the nose and mouth.  We believe these policies helped get through over 9 months without a single confirmed on-site exposure.  Both stores and administrative offices are being sanitized using CDC recommended disinfectant and on a regular schedule that exceeds CDC recommended frequency.  We appreciate the public’s support and understanding during these unprecedented times.  We will continue to monitor this situation with full transparency to customers and staff because we are dedicated to doing our part in controlling the spread of this virus. 

 

Roman Diaz, General Manager & the Common Market Leadership Team 

 

Media Contact: 

Susan Schulman, Marketing & Communications Manager 

sschulman@commonmarket.coop 

301-663-3416 x 105 

COVID-19 Update November 10, 2020:

Dear Common Market Co-op Community,

Out of full transparency to our customers and staff, we are posting to let you know that The Common Market Co-op has confirmed two cases of COVID-19 in employees who work at the 927 W 7th Street store location.  Neither impacted employee has been in the store since Saturday. The first case was confirmed yesterday afternoon in an employee who works on the administration team. The second case was confirmed today in an employee who works in the produce department.  Both employees are currently self-isolating.  To our knowledge, the exposure was offsite and did not occur at the Common Market Co-op. To date, there are no known cases of employee to employee, employee to customer, or customer to employee transmission within either Common Market location.  The Frederick Health Department has been notified of these cases and is conducting its own contact tracing.

Out of an abundance of caution, other staff working in close proximity of the two infected employees have been asked to schedule a COVID-19 test immediately and are self-isolating.  None of these employees will be allowed to return to work until they have met all current CDC recommended health guidelines.

The health and safety of our employees and our customers is of the utmost importance.  Since the beginning of the pandemic, the Common Market has invested significant staff time and money to closely monitor shopper traffic according to state guidelines, asked customers and staff to maintain at least 6 feet social distance, and strictly required all customers and staff to wear a face mask that fully covers the nose and mouth.  We believe these policies helped get through over 9 months without a single confirmed on-site exposure.  Both stores and administrative offices are being sanitized using CDC recommended disinfectant and on a regular schedule that exceeds CDC recommended frequency.  We appreciate the public’s support and understanding during these unprecedented times.  We will continue to monitor this situation with full transparency to customers and staff because we are dedicated to doing our part in controlling the spread of this virus.

Roman Diaz, General Manager & the Common Market Leadership Team

Media Contact:
Susan Schulman, Marketing & Communications Manager
sschulman@commonmarket.coop
301-663-3416 x 105

 

This post will be edited to include new information as it becomes available. Check back often to stay up-to-date.


11 Comments on This Article

  1. Hope

    Thank you for taking all the effort to make all these changes! Question: in bulk area, what is the largest size available and in what kind of container? For example, are apricots in one pound bags or plastic containers? Are oats or Miller available in one pound plastic bags or in plastic containers?

  2. Wanda Marvel

    I am so happy for the designated hours for seniors and those who have compromised
    Immune systems. I would love it more if it were from 8 to 10 am so we could have less people in the store.
    Thanks to all staff for doing such a great job keeping the store clean and stocked.

  3. Danielle Wilson

    Is there a possibility of online shopping and pick up?

  4. KAREN D. CUSTER

    I think you have been doing a fantastic job. Thank you!

    • Pamela Francis

      Thank you for your kind words. We will share them with the team.

  5. Michele

    No need to respond. Just sending a thank you to the whole of Common Market. I feel safe and reassured shopping here. But beyond that and to all the employees, there just are no words to express my gratitude for your service. Sending you all well wishes and deeply felt thanks.

    • Pamela Francis

      Thank you for your kind words. We will share them with the team.

  6. Jennifer

    Common Market continues to go above and beyond the call of duty to keep it’s customers safe and healthy. Thank you!!!
    You are the only place that offers gloves at the front entrance and discard bin at the exit!
    I LOVE the Common Market store and team!! Thank you!! Thank you!!

    • Pamela Francis

      Thank you for sharing your feedback. We will be sure to share it with the team.

  7. Eric

    Love the CM and glad you are doing all you can to keep employees ( and customers safe). With the new entrance restrictions you should give members priority in shopping at the store. Take care of those those who have supported you over the years.

Comments are closed.